Texas Child Support Enforcement

In order to enforce child support payments in Texas a parent who is not receiving payments owed to him or her may contact the Office of the Attorney General Child Support Division. The CSD has the authority to locate the other parent and if that parent is found to be in default, can take steps to make sure the parent pays any arrears and continues paying.

How to File a Complaint

In Texas, a parent must pay child support as ordered in the jurisdiction in which it was issued. Child support orders can be enforced across state lines as set forth in the Uniform Interstate Family Support Act. Parents must make payments as set forth in the order that was either issued or agreed upon by both parents.

Payments are typically made on a weekly, biweekly, or monthly basis. Sometimes payments are made in a lump sum. In Texas, if a parent is not paying, the other parent can fill out an application either online or on a hard copy.  In order to obtain a hard copy, a parent must go to this website and fill in a request form.  In order to fill out a form online, see below.

How to Fill-in

Step 1: Go to this website.

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Step 2: Enter whether you have an safety concerns about the other parent.

Step 3: Enter the following information about yourself:

  • Name
  • Maiden Name
  • What is your relationship to the child?
  • Date Of Birth
  • Birthplace
  • Social Security Number
  • Drivers License or ID Number
  • Sex
  • Height
  • Weight
  • Hair Color
  • Eye Color
  • Race
  • Select one physical or mental impairment, medical problem, etc., if any
  • Language Preference
  • List identifying information (for example, glasses, scars, tattoos, marks, etc.)
  • Your Physical Address
  • Telephone Number
  • Your Mailing Address
  • Your Employer’s Name and Address
  • Telephone Number
  • Benefits
  • Are you currently receiving TANF (welfare) benefits?
  • Have you received TANF benefits in the past?
  • Are you or the children receiving Medicaid benefits?

Step 4: Click “continue” and provide the following information in the next page:

  • Name of person to contact if can’t reach you
  • Relationship To You
  • Address
  • Telephone Number
  • Do you have an attorney or another agency helping you with your child support case?
  • If an attorney is helping you, please provide the attorney’s name and address.
  • If another agency is helping you, please provide its name and address.
  • If you do have an attorney or agency working on this case, please print out a Release of Information Form (Form 1A004) have it signed, and mail it to the address that will be displayed at the end of this session.
  • Is the mother of the child(ren) pregnant right now?
  • If yes, who is the biological father?
  • When is the baby due?
  • Your Marriage Information, Current and Previous

Step 5: Click “Continue” and enter the following information about the non custodial parent on the next page:

  • Name
  • Alias/Nicknames
  • NCP’s Relationship to Children
  • Date Of Birth
  • Birthplace City
  • Birthplace State
  • Social Security Number
  • Drivers License or ID Number
  • Sex
  • Height
  • Weight
  • Hair Color
  • Eye Color
  • Race
  • Select one physical or mental impairment, medical problem, etc., if any
  • List identifying information (for example, glasses, scars, tattoos, marks, etc.)
  • Do you have a photograph of the NCP?
  • NCP’s Address
  • NCP’s E-mail Address
  • NCP’s Current Employer name and address
  • Telephone Number
  • NCP’s previous employer name and address
  • Telephone Number
  • What was the last date you knew the NCP was working with this employer?
  • Approximate current monthly wages
  • If currently unemployed, how much does the NCP usually earn when employed?
  • What type of work (mechanic, fast food, etc.) does the NCP usually do? Answer even if unemployed.

Step 6: Click “continue” and enter the following information on the next page:

  • Has the NCP been in jail or prison?
  • Date
  • Location
  • Has the NCP been on probation or parole?
  • If yes, provide the name of parole/probation officer and location
  • Has the NCP ever served in the military?
  • Branch
  • Dates of Service
  • Did the NCP Retire?
  • Does the NCP receive any benefits?
  • Provide Information about the NCP’s Vehicle and Assets
  • NCP’s Mother’s name, address and phone number
  • NCP’s Father’s name, address and phone number
  • Provide any information about the NCP’s whereabouts (stays with friends, frequents bars, etc.)
  • Is the NCP a member of a Union?
  • If yes, please complete the following information:
    Name of Union
    Location City
    State
  • Has the NCP worked for the government?
  • Has the NCP made any large gifts or cash payments directly to your children?
  • Is the NCP Buying/Renting a house or apartment?
  • Monthly mortgage/rent payment
  • Is the NCP Making monthly car/truck payments?
  • Does the NCP have parents, relatives or friends who could loan money to the NCP to pay child support owed?
  • What high school/college did the Noncustodial parent attend?
  • What is the present marital status of the NCP?
  • Does the NCP have other child(ren) under 18 years of age?

Step 7: Click “continue” and enter the following information about each child:

  • Name
  • Date Of Birth
  • Birthplace
  • Social Security Number
  • Sex
  • Race
  • Select one physical or mental impairment, medical problem, etc., if any
  • With whom does this child live?
  • Enter insurance information for Child

Step 8: After you have added each child, click “done adding children” and enter the follosing information on the next page:

  • What is the Current Relationship between the mother and father of the child(ren)?
  • Are there any legal actions pending that affect the children of the Marriage?
  • What is the amount of child support that the Noncustodial parent is ordered to pay?
  • How Often?
  • Since the divorce or establishment of the support obligation, have any court orders modified the amount of child support due?
  • Have you and the NCP lived together since the last court order that set the amount of child support payments?
  • In your opinion, will the NCP claim that there should be credits, offsets, or reductions in the amount of child support owed?
  • Have you made any “out-of-court” agreements with the NCP in regards to reducing, increasing, or permitting non-payment of child support?
  • Did you promise the NCP any credits or reductions in child support payments in exchange for making repairs to your house or car, paying medical or dental bills, paying rent or making house payments for you, etc.?
  • Have the children belonging to both you and the NCP lived with the NCP in excess of the visitation period defined by the court order?
  • Have you had continuous possession of the children belonging to both you and the NCP since the last court order?
  • Has the NCP made any child support payments directly to you (instead of through the court registry)?
  • Why do you believe the NCP is behind in child support payments (for example, visitation disputes, alcohol or drug problems, financial problems, refusal to pay, etc.)?
  • How much do you believe the NCP is behind on child support payments?
  • Does the NCP have a reason for not paying child support (physical/mental disability, injury, etc.)?
  • What action, if any, do you believe should be taken against the NCP?

Step 9: Click “continue” and review the information you entered, read the agreement, click “agree” and click “submit”

What CSD Can DO

If a parent does not pay child support as ordered, he or she is subject to enforcement actions to collect. The Child Support Division uses many resources and tools to enforce child support orders, including:

  • payroll deduction
  • intercepting federal income tax refund checks, lottery winnings, or other money that may be due from state or federal sources;
  • filing liens against property or other assets;
  • suspending driver’s, professional, and hunting and fishing licenses; and
  • filing a lawsuit against the noncustodial parent asking the court to enforce its order

Contact CSD

Office of the Attorney General
Child Support Division
P.O. Box 12017
Austin, TX 78711-2017

(800) 252-8014